M-2 Sport Policies

Payment

• Payment of package sessions is made in advance by cheque or cash to secure time slots.
• No personal training refunds will be issued for any reason including, but not limited to, relocation, illness, and unused sessions.
• Personal training sessions are non-transferable without the written consent of M-2 Sport Inc.
• Equipment purchases are non-refundable except in the event of manufacturer's defects.
• Equipment exchanges may be done within 2 weeks of purchase on unused items only.
• A 50% non-refundable deposit is required for all workshops booked by companies or groups. Balance owing is required 4 business days prior to workshop.
• There is a $20 charge for NSF cheques.
• Semi-private rates are available upon request.

Incentives

• Refer a friend for 1on1 training and you will receive a complementary 1on1 session, duration 1 hr.
• Bring 4 "new to M-2" friends to our Kettlebell Practice or to our 4 week July Outdoor Camp and all 5 of you will receive a one time 20% discount off your registration fee.

Scheduling

• Clients arriving late for a session will receive the remaining scheduled time.
• To provide timely scheduling for all M-2 Sport clients, 1on1 training sessions that are not rescheduled or cancelled 24 hrs in advance by direct call to 403.862.2826 will result in a forfeit of the session. 48 hrs notice is required to reschedule group training.
• Training sessions are completed at a rate of at least 1 per week.
• Training sessions are 50 minutes unless other arrangements are made.

Medical

• Clients are required to sign an informed consent form before training can commence indicating they understand the inherent risks in physical training.
• Participants entering into training are safe, as deemed by a licensed physician, to undergo physical exertion in M-2 Sport practices, training sessions, workshops or other services offered by M-2 Sport Inc.. M-2 Sport Inc. its officers, employees or contracted workers will not be held liable in any way.